About Us
Pump Grump Inc. is the company to call on for all your
septic system needs.
“You’ll be happy with the Grump!”
fBuddy and Wendy Juergens,
residents of Foxboro, own and operate Pump Grump Inc., which will be
celebrating its completion of eight years in business next month.
This septic pumping company started with not a single customer in 2002
and has since serviced more than 2,200 local customer.
Pump Grump’s goal is to educate each and every customer about
their septic system. For example, customers who have a brand new
septic system may think they don’t need to pump it for a few
years. Pump Grump will always suggest pumping a new septic system
after one year to be sure all components are in place and that the
system is working properly. Wendy is proud to say, “We have
very few emergencies called in by customers who regularly pump their
septic tanks. “Pump Grump shares their knowledge of the
septic world, explaining things that the consumer needs to know and
understand to keep their septic system running tip top,” said
Teresa Rizzo, owner of Office Bees in Foxboro.
First-time homeowners, who have no experience with septic systems, often call to ask questions that are important to them. “We are finding that first-time homeowners want to be more conscientious of the environment,” said Wendy.
Visit the list of services that the
“Grump” provides at the time of pumping. It is
important that the customer knows what to expect when we or any other
pumping company arrives. Pump Grump recently serviced the tank of
a new customer, Stuart Wagonfeld of the Bulfinch Group, who said,
“Thank you so much for the remarkable service… I
know it is hard to get excited about getting your septic system pumped,
but my two-year-old daughter and I enjoyed the experience. Not
only did Buddy show up on time and do a first-rate job, he took the
time to explain how best to maintain my system, and entertained my
daughter at the same time. And just so you know, he wasn’t
grumpy at all.”
“Building relationships with customers is as important as
educating them. We want them to feel comfortable and to feel that
they have a good friend servicing their septic tank,” Wendy said.
Beth Fies of Dream Dinners in Plainville comments, “We’ve been working with Wendy and Buddy since opening our business almost four years ago. Wendy and Buddy are honest, reliable and responsive; they are what make Pump Grump a good business to work with. As members of several business networking organizations, Wendy and Buddy are supportive members of the local business community too.”
A member of the Tri-Town Chamber of Commerce, Pump Grump provides septic pumping service to the communities of Foxboro, Mansfield, Norton, Sharon, Easton, Taunton, Walpole and Wrentham. Any questions about your septic system, its condition, proper maintenance or services will be answered by Buddy or Wendy.
“We see examples all the time of how much it costs homeowners who ignore their septic systems until they’re getting ready to sell their home,” offers Lori Rudd, a local Realtor with the CamposHomes Team at RE/MAX Real Estate Center in Foxboro. “Regular maintenance could save you thousands of dollars in repairs and months in time lost at the time of sale.”
“If you are on Facebook, we would love to have you become a
fan of Pump Grump.”
