Frequently Asked Questions
Q. I had my tank pumped out last week. Is it possible that it’s full already?
A. Not only is it possible, it’s probable. Septic tanks are designed to operate full for proper water/solids separation.
Q. Is there anything I can put in my tank to avoid pumping?
A. No. Some of the material in the tank is not biodegradable. This material must be pumped out.
Q. I’ve had quite a few people tell me that I should have my tank pumped every three or four years. What is recommended?
A. Pumping once a year id recommended. This removes all the solids and sludge from your tank. If sludge is not removed, it will accumulate until it eventually makes it way to the soil absorption area (leach field). This is also a good time for the technician to inspect the tank with a mirror to be sure all the components are intact.
Q. How do I find the cover to my tank?
A. You need an As-Built plan of your system. This plan shows the location of the tank, the distribution box and leach field system. If you do not have an As-Built plan in your possession, you can obtain one at your local town’s Board of Health, usually located at the town offices.
Q. I haven’t had my septic tank pumped in over 10 years, and it is working fine. If I have it pumped now, will I start having problems?
A. No, it is only a matter of time before there are problems with a septic tank that is never pumped. Solids and sludge will accumulate, eventually harming your septic system. If there is no more room in the tank and the solids have no where to go, they will start accumulating in the main line to the house, eventually causing a backup. If sludge is not removed, it will accumulate in the tank and overflow into the soil absorption area, which can eventually cause system failure.
Q. I have a backup in my house. Should I call a plumber or a septic pumper?
A. More times than not, a backup in the house means your tank is full and there is no where for the water to go. If you know where the cover to your tank is, you can remove it and look at the level of the tank. If the level of the tank is below the inlet pipe, you probably need a snake or jetting of the main line (pipe from house to tank). If the level of the tank is over the inlet pipe, you need to pump your tank.
Q. Is it possible for the septic tank or main line to freeze in the winter months?
A. Yes, depending on the depth of the pipe and depth of frost. We have actually seen a layer of ice in the septic tanks during cold winter months.
Q. I am having a deck built onto the back of my house. What concerns should I have regarding the location of my septic system?
A. It is strongly recommended you know where you septic system is before doing any additions to your home. Covers of septic tanks that are covered by a deck create a difficult situation for the septic pumper. If there is not enough space allowing for the use of certain tools, it is very difficult to do a thorough job.
