Services

"We strongly encourage customers to be present, especially if it is the first time Pump Grump has serviced their system."

Locate and Dig

• If you don’t know where your tank/cesspool is located and you do not have an As-built plan for your system, a plan can be obtained from your town's board of health.
• When digging, a tarp is used. The dirt is placed on the tarp instead of on your lawn.

Intial Observation

• Once the cover is removed, the technician looks to see if the tank is at its proper working level.

Pump

• The top layer of septic in your tank/cesspool will be scum and solids, which is roughly measured when inserting the hose for pumping.
• All contents of the tank/cesspool will be pumped (solids, scum, effluent and sludge). The bottom of the tank/cesspool will be cleaned using a garden hose if one is available.
• The garden hose will also be used to wash out the pump hoses to prevent septic from getting on the lawn.

Final Inspection

• Once the tank/cesspool is clean, a mirror and a flashlight will be used to check the inlet and outlet tees to be sure all components are in place.
• If the tank level was low upon initial inspection, the technician will check for tank leakage.
• The customer will be asked to flush a toilet to be sure the main line is clear and water reaches the tank.

Repairs

OUTLET/INLET TEE REPAIR:  the Inlet Tee is located on the house side of the tank.  This is where water comes from the house and pours into the tank.  The top opening of the tee that you see in the picture should not be covered by solids, scum or water.  The top of the tee will be visible if the effluent is at a normal level.

Foxboro
Mansfield
Norton
Wrentham
Easton
Sharon
Taunton

508.698.9101

"I was very impressed with Pump Grump when they came to pump my septic system. Being new to septic systems, I was very curious to understand just how they worked. Buddy took the time to explain everything to me. The other important factor is that when he left, you did not even know he had been there."
                          Joan Gagnon, Mansfield

I appreciate your quick response to my septic problem and I want you to know how grateful I am. You guys are the best!                     Lori-Ann Shapiro, Mansfield